On the finish of final month, Funcom launched some highly-requested endgame modifications that turned half of Dune: Awakening’s participant vs. participant Deep Desert zone right into a participant vs. surroundings space. Nonetheless, earlier this week one other patch was launched that induced quite a few areas in Deep Desert to change again to PvP, leading to quite a few gamers dropping out on bases, gear, and automobiles. In response, Funcom has shared an apology letter, explaining the steps it plans to take to make it as much as gamers.
Speaking about how this error came about, Funcom defined that this was an “oversight in our improvement course of and inner communications” and was “supposed to solely happen with the following Coriolis cycle and never affect the continuing cycle. We’re extremely sorry that this occurred and we wish to acknowledge that this could have been dealt with higher. We’ve modified our inner processes on account of this and shall be higher sooner or later.”
Funcom famous that it is going to be working to “reimburse automobiles and objects (to the most effective of our capability) to gamers who have been impacted by this,” and that these affected can discover reimbursed objects within the in-game “Declare Rewards” tab by the top of the week.
The developer additionally outlined a few of its different targets for future updates, which incorporates eradicating “all recognized exploits (third occasion cheat engines, shopper hacks, or in-game exploitation of sport mechanics),” in addition to including in additional high quality of life options, and fixing quite a few ongoing gameplay points. It additionally famous the way it’s fastened issues like account/permission spoofing, car possession takeover, sturdiness restore, and constructing dismantle merchandise duplication.
For individuals who have been affected by merchandise and car loss on account of bugs, versus the latest replace, Funcom requested on your persistence because it at present has an extended backlog of buyer help requests. It is aiming to cope with these as rapidly as it might probably, together with for closed tickets from gamers who weren’t reimbursed correctly when the developer wasn’t capable of round launch. Funcom additionally stated the sport has a whole workforce devoted to mitigating car and merchandise loss on server crashes, disconnects, server mesh transfers, and travelling between maps.
In case you’re interested in attempting the sport out for your self regardless of its teething points, try our Dune Awakening evaluate.