The latest firmware update for Xbox Collection X|S consoles is out now, and it is apparently resetting customers’ consoles to manufacturing unit settings–but none of this doubtless applies to you.
Microsoft’s testing program, Xbox Insider, is free and obtainable to everybody, and for those who’re within the Alpha and Alpha Skip-Forward tier of this system, you possibly can take a look at out options earlier than everybody else. But issues do not all the time go easily with these early updates, and that appears to be taking place right here. For what it is value, Microsoft makes it plain and clear in the Xbox Insider terms that the pre-release testing phase is unstable, however this newest replace is notable for the injury it is doing.
Gamers are reporting that their whole profiles are being eliminated. Reporter Tom Warren of The Verge said this happened to him as well. He stated this sort of factor is understood to occur with pre-release software program.
VGC encountered the wipe as properly. The positioning stated beforehand put in video games remained on the console, however all different settings had been deleted.
The purpose of the Xbox Insider update was to repair a difficulty with Xbox profiles that might trigger your individual profile to seem as in the event that they had been viewing one other individual’s profile. The replace additionally aimed to deal with a difficulty the place your Xbox wouldn’t accurately detect Dolby Imaginative and prescient setups. Clearly, the replace’s launch didn’t go as deliberate if it is eradicating profiles fully.
The Xbox Insider social media account has not commented on the problems with the replace that gamers are reporting as of press time.
Should you’re at present within the Xbox Insider program and need to go away, you possibly can navigate to the Xbox Insider Hub and choose “Go away Preview.” To fully shut an account, customers can navigate to Settings > Handle account > Shut account.
The variety of individuals within the Xbox Insider program is unknown, as Microsoft doesn’t share that information, but it surely’s doubtless that solely a really small % of whole Xbox customers are in it.